Values and Culture

GTR People

Rail is a fantastic industry to work in, offering a wide range of career development opportunities in engineering, customer service, operations and more.

At GTR, we aim to put our customers at the heart of everything we do, and we need the best talent to make that happen. Our people are vital to the success of GTR, where everyone has an important role to play in delivering the best service to our passengers.


Our four behaviours are the drivers of high performance and set out clear expectations of our colleagues. The behaviours are:

We Inspire - We believe in trusting our people to do their best, building alliances with others and developing our people to be better than we are.

We Think - We believe in thinking broadly, strategically and analytically to effectively tackle the challenges and take advantage of new opportunities.

We Involve - We believe in building strong relationships with others and by working collaboratively to achieve success together.

We Deliver - We believe in getting this done with a 'can-do' attitude and creating an environment that always makes it easy for people to do the same, so that as we improve we also evolve.


The values that drive our business.

Dedicated to Safety

Safety is the foundation on which we build our railway.

Committed to Customers

We keep our customers at the heart of everything we do.

Working Together

Creating partnerships with our customers and colleagues to build strong teams and communities.

Continuous Improvement

Constantly finding ways to improve how we work.


We’re passionate about going the extra mile and owning our commitments.

Interested in applying?

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