Vacancy for Rail Enforcement Officer: Brighton + Future Vacancies
|Job Title:||Rail Enforcement Officer: Brighton + Future Vacancies|
Safety Critical - click here to find out more
|Hours of Work:||Early/Late/Nights|
|Job Expires:||05 Sep 2019 at 10:33AM|
About Govia Thameslink Railway
We are recruiting for a rare opportunity as a Rail Enforcement Officer to provide a professional uniformed presence on board trains and at stations. As a Rail Enforcement Officer you will work in conjunction with both contracted Security Staff and British Transport Police Officers to deter crime and anti social behaviour and provide outstanding levels of customer service to passengers whilst supporting GTR staff as required.
Rail Enforcement Officers will assist with crowd control and respond to emergencies, providing support where required to the police and other emergency services. You will ensure compliance with the Criminal Law, the Conditions of Carriage and the Railway Byelaws by people on the railway, minimising fare evasion and supporting other team members in their responsibilities. Act as an authorised collector within the GTR Penalty Fare Scheme and issue tickets to travel as well as issuing Penalty Notices for Disorder and Fixed Penalty Notices in accordance with the law.
Your base will be at Brighton Station so you will have to live within a reasonable communiting time to ensure that you can make your shift times.
Successful candidates should be able to demonstrate some, if not all of the below requirements;
- Evidence of being able to deal with a high level of customer contact
- Be able to pass British Transport Police vetting process.
- Ability to remain calm, stable and in control when challenged and comfortable dealing with challenging situations.
You will be required to go through an accreditation process with the British Transport Police (similar to a CRB check)
If you have applied for this role within the last 15 months, please do not re-apply.
|Job Profile document||Download|