Getting you to your destination
Are you an experienced Team Leader?
Do you also want a customer facing position?
As our Ticket Office Team Leader you get to do both:
Through you and your team our vision is to provide our customers with a welcoming, seamless, well-informed, consistent and relaxed travel experience which will encourage additional and repeat business whilst ensuring our customers consistently talk about our service positively.
Key to your role, at all times, is being visible and anticipating the needs of the customer to meet their expectations. You and your team will often be the first point of contact our customers will meet on their journey
There may be occasions where you will cover the Station Mangers position.
Experience / Skills / Requirements
What you'll get:
Living locally, you'll have a short commute. You will also get a good salary, once trained, in addition to our excellent benefits package which includes 32 days annual leave per year and a final salary pension scheme. In addition to this, you'll get free travel across our networks and 75% discount off other train service providers and leisure travel for your spouse/partner and dependents.