Job description

Getting you to your destination


Retail Programme Manager (0815)

We are currently looking to recruit a Retail Programme Manager who possess the following:-

Do you have experience of guiding retail programmes within the retail programme portfolio to deliver the retail strategy and exceed customer and staff expectations?

Can you bring the following to the role?


  • Possess a professional qualification
  • Knowledge of Franchise Agreement, Fares Regulation and industry pricing arrangements.
  • Knowledge of the ticketing and Settlement Agreement
  • Knowledge of the National Conditions of Travel
  • Familiar with the distribution chain – in particular smart media ticketing solutions
  • Professional Programme Management Qualification


  • Strong interpersonal and communications skills are essential
  • Ability to build strong relationships
  • Excellent project management, organizational skills and attention to detail
  • Able to work to multiple deadlines, multi task and prioritise
  • Self-motivated, flexible approach and mentor team members


  • A solid background in retail system management
  • Significant experience of working at a senior level with industry stakeholders
  • Project and Programme management experience

In return we can offer you:

  • Final salary pension
  • Free travel on GTR and sister groups for you and your family
  • 75% off travel on other train operating companies for you, and leisure for your family
  • 25 days annual leave 
  • Discounted Oyster Card
  • StarHub – our great benefits package which, for example, includes discounts with many retailers.

Please refer to the full job description of what is required prior to applying.

Close map
26-28 Addiscombe Road , Surrey, UK, CR9 5GA
  • Salary:
  • Location:
    Go-Ahead House, Monument Place
  • Contract Type:
  • Closing Date:
    20 May 2021
  • Training Salary:
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